Deleting recordings & your account

Removal is yours to run, one recording at a time or the whole account. One thing is worth knowing before you start: deletion finishes only when every cloud file is gone, and CallVault says so rather than showing you a tick the moment you press the button.

Deleting a single recording

From a recording's detail screen you choose the scope:

• Delete on this phone only: removes the local file and its row from this phone, and leaves the backed-up copy where it is.
• Delete everywhere: removes the local copy, the call's details, and the file stored for you on CallVault's servers.

The web library can delete everywhere too, from a recording's detail view. Deleting everywhere frees the space. Your cloud usage is summed from what is actually stored rather than kept as a running counter, so it drops on the next read and backups paused at a limit can start again.

Deleting your account

Open Profile in the app or in the web library, then use Delete account. You'll be asked to type DELETE. Nobody has to approve it for you.

Deleting your account removes your sign-in identity, your profile, every recording's details, and every audio file backed up for you. No email is sent to confirm a deletion you started in the app, because you watched it happen.

When it's actually finished

Deletion finishes only when every cloud file is gone. The app shows progress until then, and the job is complete at that point and not before. Wait for it to finish.

Local files already on a phone are removed by the app on that phone. A copy you exported or saved to Downloads lives outside CallVault and is untouched by account deletion, so remove those yourself if you want them gone as well.

:::warning This is permanent Account deletion can't be undone. If you only want to stop backing up, turn Private cloud backup off instead. That keeps every recording on the phone. :::

Complete the next step

If you only wanted to store less, Private cloud backup covers the switch and what your plan allows.